Privacy Policy

Welcome to CAC Certification ("CAC," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website caccertification.org and use our online certification course services.

1. Information We Collect

1.1 Personal Information You Provide

When you enroll in our certification program or interact with our services, we may collect:

• Contact Information: Name, email address, phone number
• Payment Information: Credit card details (processed securely through Stripe)
• Account Information: Username, password, and course progress
• Professional Information: Cosmetology license details, salon information
• Referral Information: Referral codes and affiliate program participation

1.2 Information Collected Automatically

When you access our website, we may automatically collect:

• Device and browser information
• IP address and approximate location
• Pages viewed and time spent on site
• Course completion and engagement data

2. How We Use Your Information

We use the information we collect to:

• Provide access to the CAC Certification course and AI Labs tools
• Process payments and manage your subscription
• Send course updates, completion certificates, and educational content
• Provide customer support and respond to inquiries
• Administer the referral/affiliate program and process commission payments
• Improve our courses and develop new educational content
• Send marketing communications (with your consent)

3. AI Labs and Data Processing

Our AI Labs tools (Content Creator, Caption Generator, Marketing Coach) process the information you input to provide personalized recommendations. This includes:

• Content Analysis: Text you submit for optimization suggestions
• Performance Data: Social media metrics you choose to share for analysis
• Suppression Detection: Algorithm pattern analysis based on your account data

We do not sell your AI-processed data. Information is used solely to improve your experience and our AI models.

4. Information Sharing

We may share your information with:

• Payment Processors: Stripe processes all payments securely
• Email Services: SendGrid for transactional and marketing emails
• Analytics Providers: To understand how users interact with our platform
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmission
• Secure password hashing (bcrypt)
• Two-factor authentication option
• Regular security audits

6. Your Rights and Choices

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Opt out of marketing communications
• Request data portability

7. Cookies and Tracking

We use cookies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze site traffic and usage patterns
• Track referral program participation

You can manage cookie preferences through your browser settings.

8. Children's Privacy

CAC Certification is intended for individuals 18 years or older. We do not knowingly collect information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our website.